Location: UK Office
Specialism: Temporaries Division
Languages: English and Spanish
My Spanish skills were certainly advantageous when taking part in the Running of the Bulls at the Festival of San Fermin in Pamplona.

Alex Poyot

German &amp; French Speaking Account Executive&nbsp;I am currently working with a manufacturing company who supply clients across the UK, Germany, and France. They're growing their commercial team to strengthen relationships with their German and French speaking client base.&nbsp;The RoleI am currently looking for a bilingual (German and French) Account Executive to manage and grow relationships with our excising clients across Germany and France. This is not a sales based role, all clients you will be working with are long established clients. You'll be the primary point of contact for a portfolio of manufacturing sector clients, responsible for driving revenue growth, managing the full sales cycle, and ensuring long-term customer satisfaction.&nbsp;Key Responsibilities<ul>
<li>Manage and grow a portfolio of accounts across DACH, France, Benelux regions.</li><li>Own the full sales cycle: prospecting, qualification, proposal, negotiation, and closing</li><li>Build strong, long-term relationships with procurement, engineering, and operations stakeholders at manufacturing clients.</li><li>Identify upsell and cross-sell opportunities within existing accounts</li><li>Prepare and deliver product presentations, quotes, and proposals in German, French, and English.</li><li>Collaborate with production, logistics, and technical teams to ensure accurate delivery timelines and specifications</li><li>Track pipeline activity and forecast accurately using CRM tools.</li><li>Negotiate contracts and pricing in line with company margin targets</li></ul>
&nbsp;Requirements<ul>
<li>Fluent in German and French (written and spoken) professional working proficiency in English.</li><li>1-2 years of experience in account managment, customer services, sales.</li><li>Strong negotiation, presentation, and relationship-building skills.</li><li>Comfortable working with technical products and translating specifications for non-technical stakeholders.</li><li>Experience with CRM software and sales forecasting</li><li>Self-starter with strong organizational skills and the ability to manage a multi-country pipeline independently</li></ul>

German & French Speaking Account Executive

 

I am currently working with a manufacturing company who supply clients across the UK, Germany, and France. They're growing ...

German & French speaking Account Executive

Polish Speaking Customer Service SpecialistLocation: Nottingham &ndash; HybridSalary: &pound;26,000Contract: Permanent, Full-TimeWorking Pattern: 2 days office / 3 days working from home&nbsp;We are recruiting for a Polish Speaking Customer Service Specialist to join an established international business in Nottingham.&nbsp;This is a varied B2B customer service position where you'll manage relationships with key customers, oversee orders and deliveries, resolve queries and work closely with internal teams to ensure customers receive an excellent service.&nbsp;The RoleYour responsibilities will include:<ul>
<li>Managing customer orders from initial processing through to delivery</li><li>Keeping customers updated on orders, shipments and delivery times</li><li>Handling customer queries, claims and returns</li><li>Building and maintaining strong relationships with key accounts</li><li>Providing customers with information on products, availability and promotions</li><li>Resolving delivery, pricing, shortage and order-related issues</li><li>Liaising with Credit, Planning, Logistics and other internal teams</li><li>Processing credit notes in line with company procedures</li><li>Identifying potential problems and ensuring they're resolved quickly</li><li>Looking for opportunities to improve processes and the overall customer experience</li></ul>
&nbsp;About You<ul>
<li>Fluent Polish and English, both written and spoken</li><li>Previous customer service, order management or account support experience</li><li>Excellent communication and relationship-building skills</li><li>Strong organisational and problem-solving abilities</li><li>Customer-focused approach</li><li>Good Microsoft Office skills</li><li>Excel experience would be advantageous</li><li>Excellent attention to detail</li><li>Comfortable working with multiple internal departments to resolve customer issues</li><li>Able to work independently as well as part of a team</li></ul>
&nbsp;What's on Offer<ul>
<li>Pension</li><li>Life insurance</li><li>Healthcare cash plan</li><li>Public transport benefits</li><li>Employee discounts</li><li>Personal development opportunities</li></ul>
&nbsp;This is a fantastic opportunity for a fluent Polish speaker with customer service experience to join an international business offering excellent flexibility and long-term career opportunities. If interested, please apply today.

Polish Speaking Customer Service Specialist

Travel Consultant - French speakingSpain/UK/South AfricaDescriptionAs a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant &ndash; you become a trusted point of contact for clients seeking exceptional experiences worldwide.Responsibility<ul class="text">
<li>Advising clients &ndash; premium cardholders &ndash; by phone and email in both French and English</li><li>Handling customer inquiries from quote preparation to billing for individual trips</li><li>Making reservations with airlines, hotels, and travel agencies</li><li>Creating tailored offers, travel documents, and detailed travel itineraries</li><li>Passionately advising and facilitating unique travel experiences</li><li>Actively selling special promotions and exclusive offers</li></ul>
Your Profile<ul class="text">
<li>You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)</li><li>Ability to speak an additional language such as German or Italian is an advantage</li><li>Have completed tertiary qualification or equivalent training, ideally in the field of tourism</li><li>Have several years of professional experience in the travel industry, a tour operator or in a travel agency</li><li>Have GDS knowledge (preferably Amadeus)</li><li>Have excellent destination knowledge across key global regions</li><li>Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture</li><li>Are service-oriented, flexible and able to work under pressure</li><li>Have a positive attitude and identify with the company&rsquo;s values</li><li>Have strong communication skills</li><li>Value exceptional service and live by this motto</li><li>Are available on a full-time basis (40hrs per week)</li><li>Flexibility: Willingness to work 5 days a week between 08:00 and 20:00, Sunday to Thursday for UK and Spain. And between 7:00 and 22:00, Sunday to Thursday for South Africa.</li></ul>
Guidelines for Hybrid/Remote option<ul class="text">
<li>Located in United Kingdom, Spain or South Africa</li><li>Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office</li><li>A secure home office at your confirmed address, free from background noise or other distractions.</li><li>You must meet their minimum internet speeds if you want to work remotely / in our hybrid model</li><li>During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup.</li><li>A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week.</li><li>From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment.</li><li>Exceptions may be considered on a case-by-case basis where necessary.</li></ul>
Benefits<ul class="text">
<li>Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.</li><li>Paid Sabbaticals: One month of paid sabbatical after every five years of service</li><li>Extra Rewards: Their lucrative Loyalty Rewards program includes bonuses and gifts to thank you for being part of our company.</li><li>Remote Working Holidays</li><li>Employee Discounts: Access to great travel and entertainment discounts, just like their clients&rsquo; members enjoy!</li><li>Be part of their global, dynamic, and inclusive team, with diversity at its core. Discover genuine career opportunities within a dynamic, international company.</li></ul>
Who They AreA global luxury concierge service, and their travel department offers a unique opportunity to join a vibrant team. Their clients and colleagues are the cornerstones of what they do, and they serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests.They deliver their service through a combination of a proprietary, technology-enabled platform and the expertise of tehir highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.As a Certified B Corp, they are a part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.

French speaking Travel Consultant

German Speaking Customer Support AdministratorLocation: BristolSalary: &pound;27,500 DOE + BonusContract: Permanent, Full-TimeWorking Pattern: Hybrid &ndash; 4 days in the office, 1 day from homeWe are recruiting for a German Speaking Customer Support Administrator to join an established international business.This is a varied role combining customer service, sales support and account administration. You'll work closely with both customers and internal sales teams, managing orders, resolving queries and helping maintain strong relationships with new and existing customers.It's a great opportunity for a fluent German speaker who enjoys building relationships and wants a role with plenty of interaction across Sales, Finance, Marketing and Operations.The RoleYour responsibilities will include:<ul>
<li>Managing customer orders and keeping customers and sales teams updated on deliveries</li><li>Handling order changes, amendments, cancellations and returns</li><li>Managing key account portals and customer communications</li><li>Responding to customer queries and resolving issues efficiently</li><li>Supporting the sales team with product alternatives and sales opportunities</li><li>Providing initial support with payment queries and chasing outstanding payments</li><li>Managing shared customer and sales inboxes</li><li>Working closely with Finance, Marketing, Warehouse and other internal teams</li><li>Supporting colleagues during busy periods and absences</li><li>Maintaining accurate customer and order information</li><li>Building positive relationships with new and existing customers</li></ul>
About You<ul>
<li>Fluent German and English, both written and spoken</li><li>Previous customer service, sales support, order management or account support experience</li><li>Excellent communication and relationship-building skills</li><li>Strong IT skills</li><li>Highly organised with excellent attention to detail</li><li>Able to prioritise effectively and remain calm under pressure</li><li>Comfortable following established processes and procedures</li><li>Positive, reliable and proactive approach</li><li>Experience with ERP systems such as NAV or Business Central would be advantageous</li><li>Advanced Excel skills, including VLOOKUPs and Pivot Tables, would also be beneficial</li></ul>
Salary &amp; Benefits<ul>
<li>&pound;27,600 DOE</li><li>KPI bonus of up to &pound;500 per quarter</li><li>Hybrid working &ndash; 1 set day per week from home</li><li>25 days' annual leave plus bank holidays</li><li>Option to purchase up to an additional week of annual leave</li><li>Choice of &pound;75 quarterly clothing allowance or &pound;200 annual gym membership contribution</li><li>Healthcare cashback scheme</li><li>Employee Assistance Programme</li><li>Cycle to Work scheme</li><li>Company sick pay</li><li>Employer pension contribution</li></ul>
This is a great opportunity for a fluent German speaker looking to develop their career within an international business in a varied, customer-focused position. If you're interested, please apply today.

German Speaking Customer Support Administrator

Portuguese Speaking Customer Service AdvisorContract: PermanentSalary: &pound;27,000 + Performance BonusLocation: Newport (Hybrid Working Available)Start Date: ASAPAre you a fluent Portuguese speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.Key Responsibilities:<ul>
<li>Responding to customer queries in both Portuguese and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
Candidate Requirements:<ul>
<li>Fluency in both Portuguese and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Portuguese Speaking Customer Service Advisor

Customer Services Coordinator German &pound;28,000 -&pound;30,000 - (depending on exp) Wigan/Hybrid 3 days on siteOur client, an established multinational based in Wigan are looking to recruit a fluent German/English speaker for their international Customer Service Team. Reporting to the team leader, the main function is to act as the primary representative regarding communication to the Customer, for all aspects of service and Customer Care.Some of your core responsibilities will involve:- Delivering a high standard of service to all aspects of the business- Assist in customer order fulfilment activities such as taking orders, giving information, determining delivery dates, identify appropriate shipping methods, rates .-Liaising with all company department staff with a view to continuously improving processing and delivery times of customer orders.- To handle and resolve customer complaints/enquiries in a timely and accurate manner -&nbsp;-Timely delivery of solutions which match the customer&rsquo;s needs and meet their objectives. This involves working closely with the Customer to determine what it is they&rsquo;re looking for and how best the company can deliver to meet expectations.- Manage and resolve conflict when we are unable to meet the Customers expectations, with a minimum amount of input from Line Managers and Sales Managers.The successful candidate:-Fluency in German and English both spoken and written- Excellent and confident telephone manner in English and German when speaking with the customers.- Ability to work independently and within a team.- Ensure daily workload is completed, which on occasion may require working additional hours due to the urgent attention that some circumstances will command.- Remain organized and proactive at all times, identifying priorities and continuously managing several situations at once.You will ideally have previous commercial/office experience where you have worked on a B2B level and worked in an professional environment with proven experience in dealing with customers. Knowledge of Microsoft office is essential with the ability to learn new systems and databases.Please note that we can only consider applicants who already hold a full UK work permit.Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

German Customer Services

Luxury Travel Consultant &ndash; Arabic SpeakingLondon, UKDo you enjoy the world of luxury and international travel? We have the perfect opportunity for you to join a well established and global Luxury Travel and Luxury Lifestyle Management company based in London!As the company is expanding, they are looking to hire an Arabic speaking Luxury Travel Consultant on a hybrid basis (in office twice per week in Central London).Your role will be building long lasting relationships with their high-end clients and tailoring their journeys to them with the highest standard of service, as well as offering the most exclusive deals, becoming your clients trusted partner for travel to some of the most unique destinations worldwide.Native fluency in Arabic, specifically Modern Standard Arabic and an excellent command of English (written and spoken, C1 level minimum) is essential for this role, as well as previous experience within the luxury travel or hospitality sectors and proficiency in a GDS (e.g. Amadeus). Fluency in French is also an advantage.One of the big perks of being part of the team: you&rsquo;ll have access to employee discounts on travel and lifestyle offers!Salary is &pound;30,000-35,000 + individual performance bonus.Interested? Please apply directly with your CV.Any questions? You can email e.jacq@eurolondon.com.

Luxury Travel Consultant - Arabic speaking

Travel Consultant (m/f/d) &ndash; German-speakingCustomer Service (Dining, Entertainment, Lifestyle, Travel)Spain or United KingdomFull-timeDescriptionTo strengthen our client's team, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement.The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world&rsquo;s major financial hubs.Your responsibilities:<ul>
<li>Advising our customers &ndash; premium cardholders &ndash; by telephone and email in German and English</li><li>Handling customer enquiries, from preparing quotes to invoicing individual trips</li><li>Making bookings with airlines, hotels and travel agencies</li><li>Preparing bespoke quotes and travel documents, as well as drawing up itineraries</li><li>Passionately advising on and arranging travel experiences</li><li>Actively selling special promotions and exclusive offers</li></ul>
Your profile:<ul>
<li>Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference)</li><li>Additional language skills in French or Italian would be an advantage</li><li>A university degree or equivalent qualification, ideally in the tourism sector</li><li>Several years&rsquo; professional experience in the travel industry, with a tour operator or travel agency</li><li>Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations</li><li>A passion for travel and the luxury lifestyle, including gastronomy, events and culture</li><li>Service-oriented, flexible and able to work under pressure</li><li>Positive attitude and alignment with the comoany's values</li><li>Strong communication skills</li><li>Willingness to work full-time with a minimum workload of 80%</li><li>Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off</li></ul>
Unfortunately, they are unable to consider candidates from other sectors for this role.BenefitsWhat&rsquo;s in it for you:Their employees are at the heart of the company, and they place great importance on recognition and rewards &ndash; both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile. They actively promote the professional development of our employees and support them on their career journey.Rewards designed around you:<ul>
<li>They offer an attractive remuneration package commensurate with your experience, supplemented by a performance-related bonus.</li><li>In addition to competitive remuneration, they offer an attractive paid holiday package, including one paid day per year for voluntary work</li><li>Paid sabbaticals &ndash; One (1) month&rsquo;s paid sabbatical after every 5 years of service, without affecting your annual leave</li><li>They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius.</li><li>Extra Rewards &ndash; An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty</li><li>Remote Work Holidays for a limited period &ndash; Work from anywhere in the world</li><li>Employee discounts &ndash; Access to exclusive travel and lifestyle offers</li><li>Be part of a global, dynamic and inclusive team with diversity at its heart</li><li>Genuine career opportunities in a growing, international company</li><li>Relocation package (applies only to relocation to South Africa, i.e. visa, flight, etc.)</li></ul>
Who They Are:A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel.The goal is simple: they aim to become the world&rsquo;s most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members.As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment.&nbsp;Their commitment to diversity:They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. All aspects of their working practices &ndash; from recruitment to promotion &ndash; are based on performance, competence, commitment and business requirements.

German & French speaking Account Executive

Interested? Apply Now.

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